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Frequently Asked Questions

Employer Questions
1. What are your fees?
The simple answer is: it depends. Our fees for temporary services are based on the rate of pay a candidate merits dependant on the skills, education and experience required to fill the position. For permanent placements, the fee is based on a percentage of the wages that the candidate will be paid over the first year of employment.

2. What if the person you send in doesn't work out?
If we provide someone whose skills aren't what the job demands or whose personality clashes with the corporate culture, we require immediate notification. We will then proceed to counsel or replace that individual. Our guarantee is provided in writing in our contract.

3. Why should I use Level A? We already have a Human Resources Department.
The majority of our clients have HR departments. Recruitment is time-consuming and demanding. Partnering with a credible agency that has a proven track record in search and placement is both time and cost effective. HR departments are burdened with many responsibilities including government legislation, benefit administration, health and safety issues and payroll to name just a few. Our business is locating and placing people. Our ability to accomplish this quickly and efficiently makes us a valuable partner to our clients' HR departments. You can download our Recruiting Expense Analysis Form to provide you with an estimate of the cost of conducting your own recruiting.

4. How do I initiate a search and placement, and what standard procedures are involved?
Contact us by our Client Request form and follow the instructions. Or, if you prefer to speak to us in person, simply call 705-749-1919 and one of our consultants will be pleased to assist you. We will explain our professional services and the options available to you. We will obtain information regarding the position and skill requirements. A mutual decision will be made as to the best approach and solution to your staffing requirements. As well, we can schedule a site visit to meet with you personally.

Employee Questions
1. Do you work on my behalf to find me employment?
We work on behalf of our client employers. Our job is to find qualified, experienced candidates to fill positions as required by our clients. The end result is that we place people in positions where individual skill sets and backgrounds match the needs of our clients.

2. How much does your service cost?
As a candidate, you do not pay us a fee. We work for the employer who is our client and who pays for our services. There is an investment of time on your part when you register with us. We interview you, evaluate you and profile your behavioural style.

3. What is the rate at which people who are registered with you find employment?
Employment time lines will differ with each individual. There are many variables to consider, such as your skills and experience, your desired rate of pay and, of course, the employment market in your targeted geographic area.

4. What is involved in registering with Level A? How do I proceed?
You can submit your résumé to us by clicking Submit Your Résumé and following the instructions. If your skills and experience match the needs of any of our clients, one of our consultants will be in contact with you to determine whether or not there is a "fit."

5. Can a temporary position result in an offer of permanent employment?
Yes! Quite often our clients approach us regarding the exceptional performance of Level A employees and want to make them permanent team members.

6. Do you critique candidate résumés and offer suggestions on presentation and content?
We review each résumé being added to our database. If we feel your résumé does not provide our clients with a proper representation of you, we will ask if you are open to suggestions. If so, we will make recommendations based on our experience. Also note, it is important to read our Résumé Submission Guidelines before sending us your résumé.
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